Softweb® entered the IT market in 2008, having in its quiver the necessary qualifications to launch the hitherto standard online retail stores. Softweb' s experience and expertise in developing integrated B2C online stores was sealed with the launch of the updated Softweb B2C E-Commerce solution.
The pioneering and successful company in the field of culture and books, Ianos SA, was one of the first companies to adopt the new Softweb B2C E-Commerce solution.
Ianos SA, having been active in e-commerce for years, had the expertise to identify the points to be improved in their digital presence and to discover the ideal technological partner moving forward. Ianos needed a multidimensional tool to synchronize, combine and manage huge amount of data while optimizing customer journey.
The Commercial Director of Ianos SA, Mrs. Maria Liapopoulou, seals the strategic cooperation of Ianos SA with Softweb® with the following statement:
"With the company SOFTWEB - ADAPTIVE IT SOLUTIONS, we have been cooperating since November 2018. In the context of our digital transformation, Ianos SA wanted to upgrade its existing online store and take advantage of the unlimited possibilities Softweb offers. The main challenge was to optimize the customer journey in retail. The result justified our choice, since we have achieved the multifaceted satisfaction of the modern reader as well as the provision of personalized services that turn him into a loyal customer of Ιanos SA."
Today, Softweb® counts more than 700 customers in its portfolio. Having researched and mastered the needs of the market, the company lists 10 product solutions aiming to optimize business processes regardless of the field of activity (B2C, B2B, Field Market, Logistics, Customer Services Management, etc.).