Softweb®said goodbye to 2020 with mixed feelings and declares its presence and readiness to face every upcoming challenge with respect for its employees and a sense of confidence in its capabilities and prospects, as it should, being one of the leading forces in information technology industry providing tech solutions for Web and Mobile. Despite the particularly difficult economic and health environment in 2020, it implemented its investment plan in full and claimed new growth opportunities while taking steady steps.
Priority for 2020 was the implementation of the investment plan in terms of human resources and administrative structure, resulting in a 17% increase in hiring, strengthening its executive staff in Athens and Thessaloniki with two additions with broad experience in the field of technology and sales: Mr. Dimitris Chatzigeorgiou took over as commercial director and Mr. Konstantinos Hatoupis as general manager of the Athens branch. In Athens particularly, the company strengthens its presence and its position in the Greek market as a leading company for the development of business software of new technologies (Web & Mobile).
2020 was also a year full of new products and services, a fact that places Softweb® among the leading providers of business solutions. This is reflected in the new additions in the client book:
With the acquisition of the Butler App, Softweb® acquires a technological solution for the HORECA industry and accelerates its penetration in this market, contributing, in combination with its other products, to the digital development of the companies operating in this industry.
The development of «CSM (Customer Services Management)»: is a new solution for professional offering services (eg. doctors, workshops, etc.) that simplifies their work and facilitates communication with the customer, offering effortless digital communication accessible to each customer.
The «Exhibition Explorer Suite» is the digital platform of procurement management. It is designed for companies that participate in exhibitions, giving them the opportunity to collect structured data at the level of items / products from several suppliers in a simplified and automated way.
«Mobile B2B» solution targets the wholesale market and aims to personalize and accelerate the process of selling and customer communication by drastically reducing management costs. This solution has already been adopted by companies such as ARAMPATZIS MICHAIL SA, AXEL ACCESSORIES SA, MEVGAL SA, MAXI SA, ZAKOMA SA, EUROLAMP SA, TEOFERT SA and many more.
«It is particularly promising that we closed the fiscal year with a positive sign, maintaining our upward trajectory, despite the adverse conditions created by the pandemic. Under very difficult business conditions, Softweb is growing, developing new products and solutions for the Greek entrepreneurs. "The increase of our turnover by 40% and especially the increase of the workforce by 17%, makes us proud and is a performance that creates a sign of optimism for 2021, a year full of challenges as we face this new reality», said Mr. Charalambos Dimitrakopoulos, CEO of the company.