12.08.2024
Mr. Charalampos Dimitrakopoulos, CEO of Softweb, spoke exclusively to businessvoice.gr and Anna Galati, where he analyzed the reasons behind the decision to list the company on the Alternative Market of the Athens Exchange, as well as its future plans.
| Can you tell us a little bit about the story behind the founding of Softweb?
“The company was founded on strict corporate principles with distinct corporate roles, predefined long-term goals, short-term annual goals with budgets, strategies and tactics… So having a very good “yeast” that combined technical, commercial and business aspects, the following years rolled by with significant growth and success. ” | What do you consider to be your competitive advantage? “Our competitive advantage is the flexibility and adaptability of our solutions to the customer’s needs, taking advantage of every new technological trend… We pride ourselves on offering customized solutions and support, and our products are designed to be user-friendly without requiring extensive training. ”
| What are your most popular solutions and what do they offer your customers?
“Our most popular solution is Softweb Business Suite (SBS)… a solution that can be utilized simultaneously by customers, partners, salespeople and other business executives, offering different functionality and circuits to each type of user, through a common system! ”
| At a time when digital transformation has extended to all sectors, how crucial do you consider it to be for the evolution of a business?
” I personally believe that digital transformation is no longer simply necessary for the evolution of any business but a “one-way street”… It is not only about adopting new technologies, but also about changing business culture and processes. ”
| How crucial is the role of New Technologies in both Softweb’s operations and in the services provided to your customers? How have you leveraged it?
” The role of new technologies is central to Softweb‘s success, as they are a strategic factor in creating value and driving the company… A key principle of Softweb’s RD department is to provide solutions that not only shield our customers against today’s challenges but also prepare them for the future. ”
| You have recently been listed on the Alternative Market of the Athens Exchange. What are the reasons behind this decision and how do you think it will benefit you?
” For us, going public did not happen by chance. This development is not the end of our journey, but the beginning of a new page in Softweb’s course and reflects the successful work and dedication of our team… now we have more allies who also believe in our vision, and with their support, we are confident that we will be able to achieve our goals and continue our successful journey. ”
| What are your plans for the future of the company?
” Our immediate plans are, commercially to strengthen our position in Greece and technologically to make significant updates and expansions of our solutions. In addition, I will mention that we are considering moves that will allow the company to grow through acquisitions, provided that this is done in a rational manner and does not compromise the long-term viability of the company. ”
Read the full interview here: https://businessvoice.gr/business-plus/771113/charis-dimitrakopoulos-i-eisodos-stin-enallaktiki-agora-tou-cha-tha-mas-epitrepsei-na-synechisoume-na-ependyoume-stin-kainotomia/ (in Greek)
